Hidden Fence Company will gladly Trade Out your existing Electronic Pet Containment system.  We also will accept your old product on trade. 

What if:

I still have the transmitter and collar receiver? 
Hidden Fence Co. can simply re-run new boundary wire or repair your existing wire.


The boundary wire is still good but I can't seem to find the collar receiver?  Hidden Fence Co. can program a collar receiver manufactured by PetStop to work with most competitors products.



I still have a complete system?  Hidden Fence Co. can flag your yard and train your pet/s using your system.


I still have the transmitter and collar receiver but am unsure as to whether they still work?  Working or not Hidden Fence company can TRADE OUT your product for our Lifetime warranted PetStop system.

 

Hidden Fence Co. will service any electronic pet containment system.  We will repair or replace any wire, whether self-installed or professionally installed.  
                                                                                                                                               Just contact us for details


What if my wire gets damaged? 
If you know where the break is you can repair it. Be certain to use WATERPROOF connectors. DO NOT USE ELECTRICAL TAPE, DUCT TAPE OR COMMON HOUSEHOLD WIRE NUTS. In a pinch you can use waterproof sealant and a wire-nut. simply strip 3/8" of wire on both ends of wire, prefill the wire nut with sealant, insert wires and twist tight. NO copper should be showing, re-bury


What if I want to expand my fence?
Hidden Fence Company can expand your existing wire, re-route it or add garden loops.


Some simple hints to find out if your fence components are working prior to calling for service:

Collar receivers

1. Be sure that you have a good battery installed
2. Hold the receiver in close proximity to the bottom of the transmitter (do not hold onto the probes or you will no first hand if it is working or not) it should beep. If not check the transmitter to insure it is in working order and than star over.

Transmitter

1. Check to see if there are any lights on the transmitter

2. If not make certain you have electricity to the outlet. If you do not then check for a tripped ground fault receptacle or a tripped circut breaker or just call your electrician.

3.  If you have electricity and the indicator lights are on, unhook one of the boundary wires (no worry you can't get shocked from the boundary wires) your transmitter should emitt a beep indicating a wire break.
4. If no beep and lights remain on you probably got hit by lightning. Contact Hidden Fence Company to schedule a repair.
5. If it beeps re-connect the boundary wire. your transmitter is working.
6. Re-check your receiver

Broken wire

1. Unplug your system and use an OHM meter if you have one. You should get reading of less than 8 Ohms if professionally installed ( I like to see it near 3 Ohms) If not proceed to #2
2. If your transmitter is indicating a wire break simply unhook the boundary wires and insert a short wire loop ( you can use a paper-clip if you don't have a small piece of wire)
3. Once inserted the indicator should stop beeping. If this happens your transmitter is working and you most likely have a wire break. Call for Service

*Pet Stop® is a registered trademark of Perimeter Technologies, Inc.

Invisible Fence® & Invisible Fencing® are registered trademarks of Invisible Fence Company. Radio Fence®, PetSafe®, Pet Safe® Professional and Innotek are registered trademarks of Radio Systems Corp. DogWatch® is a registered trademark of DogWatchinc.